Warranty

All our cartridges come with a full warranty for your peace of mind.

If there’s a fault or issue, we’ll replace it or refund you — no hassle, no delays.

Quality products backed by trusted service.

Buy Cartridge Online warrants each product to be free of defects in material and workmanship

If any product is found to be defective, Buy Cartridge Online will, at its option, replace the cartridge or refund the full purchase price.

Buy Cartridge Online also warrants that, subject to conditions stated below and under normal use, our cartridges will not cause damage, abnormal wear, or deterioration to any compatible printers or copiers. If a defect in the product causes a printer or copier to fail, Buy Cartridge Online will reimburse the customer for the full amount for the repair of the printer or copier.

This warranty is dependent upon the customer providing Buy Cartridge Online with satisfactory evidence that the printer or copier failure was due to defect in the cartridge, including a written statement on an authorized service company’s letterhead, dated and signed by the company’s field service representative. Return of the defective cartridge is required. Any sign of tampering with the cartridge by non-Buy Cartridge Online personnel will void this warranty.

Buy Cartridge Online liability hereunder shall be limited to replacement or reimbursement as provided above. This warranty is exclusive, an in lieu of all other warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose.

 
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Have a question or need help choosing the right product?

We know it can be tricky to find exactly what you’re after, especially with so many options available. That’s where we come in. Reach out today and one of our team members will get back to you quickly with friendly, personalised support. Whether you’re after more details, a recommendation, or just want to chat about what suits you best — we’re here to help.

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